Sweet Relief! will be held at Ballymore Stadium, Herston, Brisbane, on Saturday 7 September, 2024
Gates will open from 12pm AEST. Stay tuned for the full event schedule.
Sweet Relief! is an 18+ event. Leave the little ones at home (with a babysitter!).
For the safety of you and those around you, we ask that you don't bring your own seating.
To ensure that everyone in the venue is safe and having a good time, we ask that you read the banned items list in our terms and conditions, but here are a few key items to note:
Here are some quick fire items that are note permitted in the venue;
Check out the terms and conditions for a full list of what isn't allowed in and reach out to the team with any further enquiries.
No. Smoking, vaping, or any other activity that simulates smoking is strictly prohibited on the venue grounds.
There is some seating at the venue, however this is a standing event with no allocated seating. If you require seating priority, please reach out to our team using the Access Request form below and we'll endeavour to be of assistance.
This event is happening indoors so will go ahead in case of rain.
There will be plenty of places onsite to grab a drink, with alcoholic and non-alcoholic options available, and get a bite to eat. You can bring in a sealed plastic water bottle, but absolutely no other food or drink can be brought in.
No lockers or coat check is available on site.
Pets (with the exception of registered assistance animals) are strictly prohibited.
Once you're in, you're in. We won't be allowing pass outs at Sweet Relief! so make sure you've got everything you need before entering the venue.
Tickets are on sale now! Grab you tix here!
There is so much waiting for you with the Sweet AF! VIP ticket package including:
You can call the QLD Music Trails head office at 07 3010 6600 or email [email protected].
Tickets to Sweet Relief! can only be booked via Moshtix.
If you require assistance and/or prefer to make your booking over the phone, please call 07 3010 6600 during our office hours (Mon-Fri 9am - 5pm).
If there are tickets available on the day, we will also operate an onsite box office. However, we recommend securing your tickets as soon as possible!
Yes! You can use Paypal's Pay in 4 option, or ZipPay. Other acceptable payment methods include Stripe, Visa, Debit, G Pay, or Apple Pay.
You can also purchase tickets by calling the QLD Music Trails head office on 07 3010 6600, Mon-Fri between 9am and 5pm.
Tickets will be emailed to the nominated email address provided during booking. Scannable event tickets will be release after general on sale.
In the first instance, check your Junk/Spam inbox for lost emails. If you require your ticket to be re-sent, you can action this within your Moshtix account.
If you still can't find your tickets, please contact us at [email protected].
Australian Consumer Law does not require a refund or other remedy to be provided to ticketholders if they cannot attend an event because a government directive requires them to self-isolate, for example, because they have contracted COVID-19 or are a close contact.
If you can no longer attend due to other reasons (including a COVID-related directive requiring your to self-isolate), you may not be eligible for a refund. Please read the full ticketing terms and conditions prior to purchasing to ensure you fully understand the refund policy.
We have many options to on sell or change the name of your ticket if you can no longer attend the event.
Reissue Your TicketsThis will allow you to re-issue and change the name on your tickets to someone else.
More info here.
Secure TicketsIf you upgraded your booking with Secure Tickets you may be eligible for a refund. Click here for information, including directions on how to request a refund. Full details on eligibility can be found in the Secure Ticket Terms and Conditions here.
Re-sell Your Tickets This allows you to put your tickets at back into the pool for sale to interested patrons or sell your ticket directly to a friend.
*Re sale is not currently available for this event. All ticket holders will be notified when re sale is available.
Read about Ticket Return & Ticket Resale here
Yes! You can re-issue you ticket through your Moshtix account. NOTE: The ticket reissue facility will close at the end of online ticket sales or within 1 hour of the event start time. So, make sure you complete the below process within that window to avoid issues at the gate.
To reissue your tickets follow these short steps:
For more information please visit the Moshtix support page.
We are unable to verify the validity of tickets that have been purchased via an unauthorised ticket reseller. Moshtix resale is only available for Moshtix tickets.
Other resale sites such as Viagogo, Tixel are not official resellers and are not endorsed by us or our venues. We retain the right to cancel tickets purchased via unauthorised ticket resellers.
No concessions are provided for this event.
Due to COVID regulations all tickets will be issued electronically via email. There will be box office attendants on the day if you require assistance finding your digital ticket.
Secure Tickets allow you to apply for a full refund on your order should you, or anyone in your party, be unable to attend due to unforeseen circumstances. This includes injury, illness, travel trouble and other unexpected events. Full details can be found in the Secure Tickets Terms and Conditions here.
For more information, including directions on how to request a refund via Secure Tickets, visit the Moshtix support page.
We recommend that patrons use public transport to attend the event and to plan their travel arrangements and allow plenty of time to get to the venue.
Plan your journey by visiting www.translink.com.au.
The closest bus stop to Ballymore is on Butterfield Street, Herston, QLD, 4006.
The closest railway station is Wilston Station on the Ferny Grove line. This is an approximate 2km walk from the station to Ballymore.
There is limited street parking around the venue. Please read all street signage clearly to ensure that you're parking legally, or better yet - take public transport to the event!
We want to ensure that the event is inclusive, safe, and enjoyable for all of our patrons. If you have any access requirements (e.g. accessible seating/parking, assistance animals, companion tickets), let our team know by submitting an Access Request.
This form covers most access requirements but also has room to indicate additional questions or concerns you might have for our team. We will do our very best to tailor our support so that you have an excellent experience at the event.
Yes. The disabled access and seating is located in the 'Concourse section 6', through Gate 2 and 'New Eastern Terrace 4 & 7', through Gate 1.
Accessible Patrons are able to be dropped off in the car parks and park in the one of the designated areas.
If you are planning to park, please ensure you contact us for more information and the appropriate access pass for the Event. Please note this parking area is extremely limited so please apply as soon as you purchase your ticket to not miss out.
We will always ensure patrons can be dropped off in this area if this does fill up
Companion Card holders are eligible to book a free Companion ticket via this simple process:
Please submit an Access Request here inclusive of a photo of your valid carer card. The Sweet Relief! team will be in contact with you to issue you a companion ticket along side a valid entry ticket to Sweet Relief!.
Yes, assistance animals are welcome at Sweet Relief!. We do request that you let us know in advance by submitting an Access Request here so we can notify our Front of House team.
Upon entry your assistance animal must be wearing the GOVT approved vest with the assistance card on full display at all times.
Yes, AUSLAN interpreters will be joining all our artists on the Main Stage for all lyrical sets as well as during MC spots.
Please reach out to our team to discuss any questions or concerns you might have about access to the event - we're here to help!
Contact us at [email protected] or call 07 3010 6600 Mon-Fri 9am - 5pm.
For more information about accessibility at Qld Music Trails events, visit Accessibility.