28th September, 2024 at Jilara Oval, Back Beach Road, Yarrabah QLD 4871
Yes! Yarrabah Music & Cultural Festival has a nominal cost associated with it this year. Please purchase your tickets via Moshtix here.
The gates open at 10:30AM AEST until 5:45PM AEST. Stage times will be announced closer to the event.
Be prepared to present tickets (digital or printed) at the gates. Other than that, we advise patrons to travel light and only bring water, sunscreen, something to keep you warm in the evenings & tropical strength insect repellent!
The show will proceed with light rain. In the event of heavy rain or storm during event time, the show may be delayed. Bring a rain poncho!
No. There is no accommodation available on site. We recommend exploring other providers in the Cairns/Yarrabah region.
No, Yarrabah Music & Cultural Festival is a cashless event
No lockers or coat check is available on site.
Pets (with the exception of registered assistance animals) are strictly prohibited.
No. Alcohol will not be for sale, and BYO Alcohol will not be permitted at this event.
You can call the QMF head office at 07 3010 6600 or email [email protected].
Please read the terms and conditions of site entry, and the Moshtix User Agreement. Click here to read more.
Tickets to Qld Music Trails event can only be booked via Moshtix.com.au.
If you require assistance and/or prefer to make your booking over the phone, please call 07 3010 6600 during our office hours (Mon-Fri 9:00-16:30).
Tickets will be emailed to the nominated email address provided during booking.
In the first instance, check your Junk/Spam inbox for lost emails. If you require your ticket to be re sent please read here on how to action this within your Moshtix account.
If you still can't find your tickets, please contact us at [email protected].
If an event has been postponed and you can no longer attend you are eligible for a full refund. Ticketholders will be informed on how to proceed via email.
Australian Consumer Law does not require a refund or other remedy to be provided to ticketholders if they cannot attend an event because a government directive requires them to self-isolate, for example, because they have contracted COVID-19 or are a close contact.
If you can no longer attend due to other reasons (including a COVID-related directive requiring your to self-isolate), you may not be eligible for a refund.
Instead, you can:
Reissue Your Tickets
This will allow you to re-issue and change the name on your tickets to someone else.
1. Log in to your Moshtix account.
2. Select the 'Manage Tickets' option on the upper right hand side, select the Reissue option, and follow the prompts to enter the new attendee’s details.
3. Once the transaction has been approved, the Reissued tickets will be sent via email to pass on.
Click here for more info.
Re-sell Your Tickets This allows you to put your tickets at back into the pool for sale to interested patrons.
1. Login to your Moshtix account and click 'Manage Tickets'2. Click 'Re-sell' and select all the tickets you wish to be placed on the resale facility3. Lastly, click 'List Ticket for Resale'. There is a $5 fee for this option.
The option to put your ticket up for resale is at the sole discretion of the event organiser and not all tickets/events may be eligible for resale.
Secure TicketsIf you upgraded your booking with Secure Tickets you may be eligible for a refund.
Visit here for information, including directions on how to request a refund.
Full details on eligibility can be found in the Secure Ticket Terms and Conditions here.
As per the Terms and Conditions and the Live Performance Australia Industry Code, we are unable to issue refunds unless the event is postponed/cancelled due to weather or changes to COVID protocols as guided by the Queensland Government. For more information you can view our Terms & Conditions here; and the LPA Ticketing Code of Practice here.
If you upgraded your booking with Secure Tickets you may be eligible for a refund. Full details can be found in the Secure Ticket Terms and Conditions here.
For more information, including directions on how to request a refund via Secure Tickets, visit the Moshtix support page.
Yes! You can re-issue you ticket through your Moshtix account. NOTE: The ticket reissue facility will close at the end of online ticket sales or within 1 hour of the event start time. So, make sure you complete the below process within that window to avoid issues at the gate.
To reissue your tickets follow these short steps:
For more information please visit the Moshtix support page.
We are unable to verify the validity of tickets that have been purchased via an unauthorised ticket reseller. Moshtix resale is only available for Moshtix tickets.
Other resale sites such as Viagogo, Tixel are not official resellers and are not endorsed by us or our venues. We retain the right to cancel tickets purchased via unauthorised ticket resellers.
Due to COVID regulations all tickets will be issued electronically via email. There will be box office attendants on the day if you require assistance finding your digital ticket.
Secure Tickets allow you to apply for a full refund on your order should you, or anyone in your party, be unable to attend due to unforeseen circumstances. This includes injury, illness, travel trouble and other unexpected events. Full details can be found in the Secure Tickets Terms and Conditions here.
Yarrabah Music and Cultural Festival is included in the MobTix program. To sign up for MobTix and learn more, visit our MobTix webpage.
The event is only accessible to ticketed patrons.
Yes - Enter Jilara Oval or 60-84 Back Beach Road, Yarrabah, QLD 4871 as your destination.
We want to ensure that the event is inclusive, safe, and enjoyable for all of our patrons. If you have any access requirements (e.g. accessible seating/parking, assistance animals, companion tickets), let our team know by submitting an Access Request.
This form covers most access requirements but also has room to indicate additional questions or concerns you might have for our team. We will do our very best to tailor our support so that you have an excellent experience at the event.
Limited parking is available for patrons with Access Needs. Reach out to our team by with an Access Request and we'll endeavour to be of assistance.
Yarrabah Music & Cultural Festival is taking place on a grassy and flat oval, so the site is wheelchair accesible. If you have further concerns, please submit an Access Request.
There will be a dedicated viewing space for patrons with access needs. If you require entry to this space please submit an Access Request here.
For more information about accessibility at Qld Music Trails events, visit Accessibility.