CRYSTALBROOK BAILEY & QLD MUSIC TRAILS PROMOTION - Terms & Conditions

 

By entering using the promo code 'TROPICSTRAIL', you agree to be bound by these terms and conditions.

  1. Trader name and address 

The Queensland Music Festival Pty Ltd (ABN 67 084 526 876) of Level 5, 144 Montague Rd West End, QLD, 4101 ("The Promoter").

GAG Bailey (Cairns) Business Company Pty Ltd (ABN 71 630 602 078) of 163 Abbott Street, Cairns City, QLD, 4870 ("The Hotel").

Queensland Music Festival is not the accommodation provider. All hotel services and bookings are managed solely by Crystalbrook Bailey.

 

  1. Offer Details

Book an Urban Room for $240 per night (room only). Rate is room only and non-commissionable. All rates are inclusive of GST and quoted in Australian Dollars (AUD).

The offer is only valid for stays between 13 October and 28 October 2025 (inclusive). No minimum length of stay required.

Bookings are subject to availability at the time of reservation, and the discounted rate will remain available until 30 days prior to the stay date, unless sold out earlier. The Hotel is not holding any rooms.


The following are ineligible from being awarded the Prize:  

  • Those who have not pre-registered and agreed to the above terms

 

  1. Booking & Cancellation

Guests can book this offer either online on Crystalbrook Bailey using the promo code “TROPICSTRAIL”, or by contacting the hotel’s reservations team directly via email.

Pay on Arrival. A valid credit card is required at the time of booking to guarantee the reservation, however, payment is not required until arrival.

Standard check-in time is from 2:00pm, and check-out is by 11:00am.

Cancellations are permitted up to 4:00pm 24-hours prior to arrival. Late cancellations will be charged the first night.

All stays are also subject to Crystalbrook Bailey’s standard booking and hotel policies.

 

  1. Exclusion of Liability

To the fullest extent permitted by law, the Promoter and Crystalbrook Bailey accept no responsibility for any loss, damage, or injury incurred in connection with this offer or any stay booked under it. Services are provided subject to the Hotel’s terms.

 

  1. Privacy

The Promoter collects personal information to administer the Promotion. Further information regarding the Promoter’s privacy policy which can be found at: https://qldmusictrails.com/privay-policy

Crystalbrook Bailey privacy policy can be found here: https://www.crystalbrookcollection.com/privacy

These policies explain how we collect, use, disclose, transfer and store your information.

 

  1. Inconsistency

To the extent that there is any inconsistency between these terms and conditions and any other published material, these terms and conditions will prevail.

 

  1. Changes & Acceptance

This offer is subject to availability and may be modified, suspended, or withdrawn at any time without prior notice. Participation is deemed acceptance of these terms and conditions.

 

  1. Acknowledgement

By participating in the Promotion, each Participant acknowledges that these terms and conditions are legally binding.

QMF reserves the right to alter/change the competition terms and conditions to ensure clarity.