Stay COVID Safe

Being COVID Safe is a shared responsibility. Please follow COVID Safe practices when attending Queensland Music Trails events. Patrons should register using the Check In Qld app when attending events. Do not attend events if you are experiencing symptoms.

#Stay in the know

We're regularly updating information according to Queensland Health restrictions and mandates, so make sure you check back. Stay up to date on the Queensland Health official COVID-19 webpage for important updates.

Stay up to date

#Help us prevent the spread of COVID-19

Feeling sick? Stay home.

If you are feeling sick or have any of the COVID-19 symptoms, please stay home and get tested.

Stay 1.5m away
from others

Think two big steps. Physical distancing helps slow the spread.

Hygiene is key

If you don’t have access to soap and water, please use hand sanitiser.

Concerned?

If you have any concerns about your health, contact your doctor or 134 COVID (OR 134 268)


If you become unwell while attending an event, see one of our staff members or first aid.

COVID safe messages and signage will be displayed during the event. Please keep your eyes and ears open and follow the directions.

We have the right to refuse entry and ask anyone displaying COVID-19 symptoms to leave the event. 

COVID-19 Symptoms

Refunds due to COVID

#The Long Sunset

General refunds:

As per the Terms and Conditions and the Live Performance Australia Industry Code, we are unable to issue refunds unless the event is postponed/cancelled due to weather or changes to COVID protocols as guided by the Queensland Government. For more information you can view our Terms & Conditions here; and the LPA Ticketing Code of Practice here.

If you contract COVID:

As per the Terms and Conditions and the Live Performance Australia Industry Code, ticketholders who contract COVID and start the refund request process prior to 12pm (AEST), Saturday 30 April are entitled to a refund. To start this process please email your refund request and proof of health advice (eg. screenshot of an SMS / message advising of positive result or instruction to stay home) to info@qldmusictrails.com

If you request a refund on Saturday 30 April due to a positive COVID result, we will be in touch in the days after the event. 

For more information you can view our Terms & Conditions here; and the LPA Ticketing Code of Practice here.

#Subscribe

Join the Trails mailing list to get all the latest news straight to your inbox.